Job Details

JOB SUMMARY

Reporting directly to an assigned supervisor or manager, responsible for providing customer service to the general public. May be assigned to Operations, Voter Registration, or Administrative duties.

EXAMPLES OF WORK PERFORMED

* Ensures comprehensive filing systems are maintained and up to date

* Retrieves, sorts, and distributes incoming mail and fax documents

* Creates and maintains various reports, forms, worksheets, and informational materials

* Enters and verifies data within applicable databases and systems

* Cross-trains with office staff in other areas to ensure continuity of departmental operations

* Attends all meetings and trainings, as required

* Performs special duties as assigned

Administrative Assignment

* Answers telephone and email inquiries for all Williamson County Elections Department

* Provides information and updates to voters regarding election statutes and laws

* Serves as the first point of contact for Election Department

* Utilizes available tools to research and resolve voter inquiries

* Opens, sorts, date stamps mail and documents

Voter Registration Assignment

* Processes Volunteer Deputy Registrars Applications

* Provides support to Voter Registration team during peak times

* Assists with data entry of voter registration applications

Operations Assignment

* Assists with training and assignment of Poll Workers

* Assists with creating public facing documents and training materials

* Prepares election supplies for use in polling locations

ORGANIZATION RELATIONSHIPS

* Reports directly to - Assigned Supervisor or Manager

* Direct Reports - No

PHYSICAL DEMANDS

* Position involves prolonged sitting at a workstation, visual examination of documents, speaking, listening, reaching, walking, twisting, bending, and standing

ENVIRONMENTAL FACTORS

* Work is primarily indoors in an air-conditioned environment

IRREGULAR HOURS

* Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required

* May be deemed essential personnel in the event of an emergency

* Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

MINIMUM QUALIFICATIONS

* High school diploma or equivalent

* One (1) years of basic computer navigation experience

* Six (6) months of general office experience and/or customer service experience in a fast-paced environment

LICENSES AND CERTIFICATIONS

Required within thirty (30) days of employment

* Valid driver's license

PREFERRED QUALIFICATIONS

* Bilingual (English/Spanish)

* Two (2) years of basic computer navigation experience

* Two (2) years of experience in customer service in a fast-paced environment

* Any relevant election experience

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

* Criminal background check: Yes

* Motor Vehicle Record check: Yes

* Drug screening: No

* Physical exam: No

* Psychological exam: No

* Additional: N/A

SUPPLEMENTAL INFORMATION

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) ###-#### or visit our website atwww.wilcotx.gov/469/Human-Resources.

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.