Greet and seat guests, manage table seating and answer phones
Experience/Education/Knowledge:
Experience in full service restaurant environment is helpful, but not required
Successful completion of Razzoos training for this position required
Must be of legal age to work required hours in compliance with federal, state or local laws
Qualifications
Essential Skills/Experience:
Integrity must comply with cash and credit card handling policies and protect the Companys assets
Guest Service Orientation anticipating guests needs and consistently following Razzoos Steps of Service
Active Listening giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times
Speaking talking to others, i.e., managers, co-workers, guests, to convey information effectively
Social Perceptiveness being aware of others behavior and reactions and understanding why they react as they do
Critical Thinking using logic and reasoning to identify the needs of a given situation
Reading Comprehension understanding written communications and documents
Arithmetic utilizing basic math skills relative to position requirements, i.e., calculating wait quotes, tip sharing
Problem Sensitivity the ability to tell when something is wrong or is likely to go wrong, and recognize when to bring to the attention of the Manager on Duty Memorization the ability to remember information, i.e., Company standards and procedures, Steps of Service, menu, drink offerings and recipes
Handwriting legible writing skills for various Company forms and documents
Time Sharing the ability to shift back and forth between two or more activities or sources of information
Team Oriented actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environment
Safety Focused ability to adhere to Company safety standards at all times
Work Schedule ability to work agreed-upon schedule which may include evenings, weekends and holidays; and to be at work on time
Essential Characteristics:
Self-directed ability to work well with little or no supervision