Job Details

Title: Datacenter Operations Technician

Location: Austin, TX

Job type: Contract to Hire

SUMMARY:

We are currently looking for an experienced, customer focused, energetic & detail-oriented individual to join our client's evolving Data Center (DC) Team. The DC Engineer is a crucial role in the day to day DC operations contributing towards the new DC build in Austin, TX.

RESPONSIBILITIES:

• Assist with hardware rack & stack and OS installs as part of new datacenter build.
• Provision layer 1 network connection and perform basic level testing to confirm first hop connectivity
• Coordinate with ITAMS team to receive and maintain appropriate inventory.
• Ensure all datacenter resources are properly monitored, accessible, and provide automated alerting when things go wrong
• Responsible for managing hot spares for all production hosts & services
• Able to perform intermediate level remote hand's role in troubleshooting of hardware, OS & network issues
• Keep track of rack level space & power utilization and capture data in a centralized location
• Perform daily visible inspection and proactively inform issues to the relevant asset owners
• Responsible for creating and maintaining detailed

QUALIFICATIONS:

• Strong experience working in a complex mission critical data center environment
• Working knowledge of datacenter, network, and compute deployments at scale
• Work on design and layout of data centers
• Work with stake holders to understand the design and layout of datacenters
• Work with vendors to ensure proper amount of cables and racks
• Working knowledge of SNMP, rPDUs, UPS systems, Client systems, etc.
• Excellent time management and communication skills are absolute musts
• Should have intermediate level knowledge of networking concepts, topology & protocols
• Should have admin skills in managing Windows & Linux systems
• Should have experience in creating & maintaining setup diagrams, system hand-over, inventory & spares management documentation
• Experience managing hardware install, troubleshooting & parts replacement tasks
• Ability to step up and take ownership to bring complex tasks to completion
• Available for off-hour & weekend maintenance activities