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Job Details

Customer Service and Mailroom Specialist

  2025-01-31     Ricoh Americas Corporation     Austin,TX  
Description:

Runs high volume/production copy machines and performs binding and finishing work. - Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. - Perform basic equipment troubleshooting and escalate calls to technicians - Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc) - Performs duties of scanning and /or imaging documents - May perform Reception services on temporary/occasional basis - Maintains records for management reports and inventories of supplies needed. - Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains logs and may generate reports. - Responds to and coordinates all service calls required by customer. - May perform filing duties in conjunction with specific customer requests. - Delivers completed jobs to pre-det...Customer Service, Mailroom, Specialist, Equipment Repair, Service, Customer, Manufacturing, Retail


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