Job Details

Are you a collaborative, hands-on, and dynamic leader who thrives in a fast-paced, high-volume environment? Do you excel at elevating service standards, driving revenue, and inspiring teams to deliver world-class experiences?

Hilton Austin is seeking an exceptional Director of Banquets to take our 112,000 square feet of event space to the next level! From intimate gatherings to large-scale conventions, grand galas, and high-profile corporate events, you'll oversee all banquet operations, ensuring flawless execution at every turn.

As Director of Banquets, you will lead and develop a team of 40, mentoring and inspiring them to deliver exceptional service and unforgettable guest experiences. Your hands-on leadership will be key in fostering a high-performing banquet and convention set-up team.

You'll also collaborate closely with the Director of Food & Beverage, driving operational excellence, enhancing revenue opportunities, and creating innovative banquet experiences that set Hilton Austin apart. A minimum of 3-5 years of banquet director-level experience in a hotel is required.

What will I be doing?

As a Banquet Director, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
2. Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection.
3. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.
4. Recruit, interview and train team members.
5. Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping.
6. Oversee the break down of the function room and ensure proper storage of equipment.
7. Ensure compliance with health, safety, sanitation and alcohol awareness standards.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

1. Medical Insurance Coverage – for you and your family.
2. Mental health resources including Employee Assistance Program.
3. Best-in-Class Paid Time Off (PTO).
4. Go Hilton travel program: 100 nights of discounted travel.
5. Parental leave to support new parents.
6. 401K plan and company match to help save for your retirement.
7. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
8. Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications.
9. Career growth and development.

Job: Banquets

Title: Director of Banquets - Hilton Austin

Location: null

Requisition ID: HOT0BDP8

EOE/AA/Disabled/Veterans