Job Details

VCA Ben White Animal Hospital located in South Austin Texas, is currently hiring for our Customer Service Representative Team. If you are team player and love working with people with an added bonus of animals then this is the position for you! Your Essential Functions will be: - Customer service, including: greeting visitors, answering telephones, and guiding clients and their pets to their seat in the lobby. - Scheduling and confirming appointments - Placing outbound calls for follow-ups and reaching out to prospective clients - Presenting and explaining fees, including processing payments - Recommending, selecting, and obtaining products and services, including prescriptions - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) - Managing medical records, charts, reports and correspondence. QUALIFICATIONS: - At least one year of prove...Client Service, Representative, Customer Service, Animal Care, Retail, Client