Job Details

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPIs, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take...Associate Manager, Associate, Manager, Client Service, Store Manager, Client Relations