White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. Responsibilities. What You'll Do - Oversee and lead the Front Office, Housekeeping, Loss Prevention and Spa teams. - Monitor guest satisfaction and associate engagement trends and take swift action on any issues. - Builds bench for directors and managers. In addition, oversees the recruitment efforts for each department. Holds leaders accountable to goals. - Guides and coaches teams on operational processes and procedures. - Proactively recognize productivity issues and creates action plans with directors to resolve them. - Other reasonable duties as assigned. What You'll Bring - Advanced knowle...Director, Operations, Hospitality, Operation, Manufacturing, Hotel, Lodging