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Job Details

Customer Service Rep Central

  2025-06-02     Lauren Concrete     Pflugerville,TX  
Description:

Actively promotes a work environment within the Customer Service Department that consistently delivers a World Class Experience to the Lauren Concrete customer and employees.
* Schedule daily customer requests
* Communicate daily with the Business Operations and Sales Departments for the accurate and timely processing of customer orders
* Process and schedule employee paid time-off requests
* Communicate daily with plant operator regarding scheduling requirements
* Process daily schedules in online scheduling system
Other Functions
* Foster a supportive role towards Lauren Concretes mission statement and core values
* Support a positive and productive work environment and demonstrate a positive example for others
* Performs all other related duties, as assigned
Qualifications
Knowledge:
* Ordering and scheduling systems
Skills:
* Vision:
* Speech/Hearing:
* Manual Dexterity:
* Computer Skills:
Ability
* Report to work on time and on a regular basis
* Represent Lauren Concrete in a professional manner in a variety of settings and circumstances
* Understand complex functions, procedures, and processes
* Express oneself clearly and concisely
* Accept responsibility for quality and accuracy of personal work
* Quickly assess a situation and be decisive in problem-solving
* Attention to detail
* Pass Pre-employment Background check and drug screen.
Education/Experience
* One to three years of similar or related experience


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