Job Details

Entity: Oracle America, Inc. Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.34908) Employer will accept a Bachelor's degree in Computer Science, Engineering, Electronics and Communication, Information Technology or related technical field followed by 8 years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation. Position requires: 1. Oracle Cloud Infrastructure; 2. Database Management Service; 3. Stack Monitoring; 4. Ops Insights; 5. Application Performance Monitoring; 6. Logging Analytics; 7. PL/...Technical Analyst, Technical Support, Analyst, Support, Technical, Monitoring