Job Details

Commercial Service Account ManagerIdeal candidate will be located in Austin, TXCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.As the, Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.This role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.Job Responsibilities:Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)Create and maintain Sales Territory and Account plans where necessaryPresent at customer seminars to develop new and existing customer relationships and opportunitiesPromote Carrier value proposition linking customer objectives to Carrier solutionsUtilize CRM to manage customer interactions, activities, and opportunity pipelineExperienced seller in attracting new customers as well as building share value with existing customersAbility to seek out and access new service agreement opportunities both with existing customers and new prospect customersAbility to seek out or respond to repair opportunitiesEstablishing and building credibility with knowledge of Carrier products/solutionsStrong ability to develop and sustain customer relationshipsClearly articulate the value of Carrier's value offerings and how they map to the customers' needsAbility to detect the Customer's buying stage and adjust selling accordinglyEffective presentation and communication skillsPrioritize on best opportunitiesResponding to the customer requirements in a timely mannerGaining the booking/order in a timely mannerAbility to consistently achieve sales metrics and Annual TargetsTo effectively negotiate service agreement renewals when requiredRequired QualificationsHigh School Diploma/ GED3+ Years of experience selling within the HVAC industry.Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms.Ability to pass a MVR background check.Preferred Qualifications: Extremely comfortable operating in a technical environment utilizing Microsoft based computer softwareOutstanding sales/negotiation skills and goal-orientated with strong time management and organizational skillsDemonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customersAbility to sell directly to end user customerPrevious experience in selling service agreementsDemonstrates ability to introduce others to cross sell and upsell within their base of customersAbility to work in a highly team-oriented and dynamic environmentDemonstrated ability to introduce others to cross sell and upsell within their base of customersDemonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packagesSelf-motivated and able to manage many simultaneous projects and responsibilities#LI-HybridRSRCARCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Job Applicant's Privacy Notice:Click on this link to read the Job Applicant's Privacy Notice