Job Details

Full-time Medical Assistant (South Austin)

Department: Clinical Support

Employment Type: Permanent - Full Time

Location: Austin, TX

Reporting To: Natasidi Jamon

Description

Join our clinical staff as an essential Aspire Allergy Medical Assistant and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You'll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish!

South Austin Clinic Location:401 W Slaughter Ln, Ste 300
Austin, TX 78748
Clinic Schedule & Hours:Monday: 7:00am - 4:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 8:00am - 5:00pm
Thursday: 7:00am - 4:00pm
Friday: 8:00am - 12:00pm
Saturday - Sunday: Closed

What You'll Be Doing

• Escorting patient to exam room; obtaining vitals, past/present medical history, and current medication list
• Effectively communicating allergy testing and treatment protocols to patients
• Administering subcutaneous, intradermal and intramuscular injections
• Conducting thorough and accurate spirometry testing
• Performing all testing and treatment in accordance with Aspire Allergy's protocols and safety measures
• Navigating EHR system to record accurate patient health information
• Serving patients & visitors by greeting, welcoming and directing them appropriately
• Assist in answering incoming and outgoing phone calls and providing accurate information
• Tracking clinical inventory and resupply when needed
• Ensuring all of end of day reports and logs are accurate and complete
• Following all HIPAA rules and regulations including confidentiality of patient information
• Adhering to Aspire Allergy's protocols and safety measures
• Adhering to OSHA requirements including universal precautions and sharps disposal guidelines
• Willingness to be cross-trained in a variety of both front and back-office duties to provide full cycle clinic support. Those front office duties are to include, but are not limited to:
  • Become proficient in the Practice Management (PM) side of our Electronic Health Record.
  • Obtain CT authorizations.
  • Scan patient documents and medical records and attach them to charts.
  • Check patients in, including obtaining correct information such as demographics, PCP, contact and insurance information.
  • Checking patients out, including taking payment.
  • Communicating an Out of Pocket Max for a patient.
  • Sending End of Day emails to appropriate parties.
  • Scheduling patient appointments.
  • Enrolling patients in treatment of choice.

Requirements

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate
• Must be able to administer subcutaneous, intradermal and intramuscular injections
• Must be able to manually take patient vital signs
• Must possess the ability to maintain effective working relationship with patients, medical staff and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation
• Ability to travel among clinics in your region required

Required education and experience

• Must have a valid driver's license

Preferred education and experience

• Completed Medical Assistant Program or Degree
• 1+ Years of Medical Assistant Experience
• 1+ Years of Medical Receptionist Experience
• Medical Assistant Certificate, vocational nurse license or related experience
• Current CPR Certification

What Benefits do we offer Aspire Employees?

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) + Generous Employer Match
• Employee rewards program!
• + More!

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Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.