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Job Details

CSCD Unit Manager (CSCD Adult Probation Employees Only)

  2025-09-07     Travis County, TX     Austin,TX  
Description:

Salary: $63,638.43 - $71,281.60 Annually
Location : Del Valle, TX
Job Type: Grant Funded
Remote Employment: Flexible/Hybrid
Job Number: 25-10173
Department: CSCD Adult Probation
Opening Date: 08/27/2025
Closing Date: 9/10/2025 11:59 PM Central

Job Summary
Performs routine managerial work administering the daily operations and activities of a unit. Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Recommends and initiates changes in office policies and procedures. Provides casework assistance and makes decisions on client issues. Works under moderate supervision, with latitude for the use of initiative and independent judgment.
Distinguishing Characteristics
This is a job classification within the Management job family. Incumbents in this classification oversee and manage the daily operations of their assigned agency unit. This classification provides casework assistance to staff and makes decisions on client issues. This classification may require work in secure facilities.
Duties and Responsibilities

  • Manages the daily operations of employees assigned to supervise clients who have been placed on community supervision by the courts, enforces conditions of community supervision and monitors all aspects of casework related to the conditions of community supervision.
  • Interviews, trains, manages, develops and evaluates employee performance. Counsels employees as necessary to improve performance. Works collaboratively with Administration regarding personnel issues.
  • Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Sets priorities on tasks. Oversees functions to ensure work is completed and objectives are met.
  • Evaluates, recommends and initiates changes in office policies and procedures. Prepares reports. Assists in analyzing operations. May assist in budget preparation. May require grant writing.
  • Provides oversight and guidance to staff and makes decisions on client issues. Staffs cases with Probation Officers.
  • Provides quality assurance review of documents prior to submission to the courts.
  • Conducts administrative and supervisory hearings for clients not in compliance with their conditions of community supervision.
  • Investigates complaints from clients, their families, judicial entities and the general public.
  • Conducts case audits on a continuing basis.
  • Maintains databases, compiles statistics and prepares reports related to work performed.
  • May coordinate building maintenance and/or security issues and equipment in unit.
  • Represents the department in coordinating activities with various law enforcement governmental agencies and other agencies. Participates in planning projects. Presents informational programs to community organizations and educational institutions.
  • Conducts staff meetings and may chair staff committees. May serve on various task forces or administrative committees as requested by Administration.
  • Performs other job-related duties as assigned.
Minimum Requirements

Education and Experience:
Bachelor's degree in Criminal Justice or a directly related field AND five (5) years of experience as a Probation/Pretrial Services Officer AND one (1) year of experience in a supervisory role.

OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Preferred:

Experience as Senior Probation Officer with TCCJS.

Experience in more than one area of field casework, Court Services, Diagnostic, or specialized caseloads.

Knowledge, Skills, and Abilities:

Knowledge of:
  • Management and supervisory principles, practices and techniques.
  • Policies, practices, procedures and legal terminology related to court system.
  • Federal, State and Local applicable laws, rules, regulations and applicable community supervision services standards and procedures.
  • Standard practices in area of assignment.
  • Budget preparation and office management.
  • Evidence based practices and intercultural awareness.
  • Psychological concepts related to behavior change, criminal thinking and mental health.
  • Casework techniques.
  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
  • Business letter writing, grammar and punctuation, and report preparation.
Skill in:
  • Supervising others, including team building.
  • Problem-solving and decision-making.
  • Training, supervising and reviewing the work of others.
  • Interviewing clients.
  • Both verbal and written communication.
Ability to:
  • Promote a workplace culture consistent with the overall organizational mission and core values.
  • Coach, mentor and direct employees in career development.
  • Plan, assign, supervise and review the work of subordinates.
  • Conduct investigations and report results clearly, accurately and impartially.
  • Reason and make judgments and decisions.
  • Work effectively and courteously under stressful circumstances.
  • Deal effectively with clients with mental disorders and clients who are engaging in aggressive or hostile behavior.
  • Manage time well, perform multiple tasks and organize diverse activities.
  • Perform in a stressful environment while maintaining a professional manner.
  • Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, attorneys, judges and the general public.
Work Environment & Other Information

Physical requirements include the ability to lift/carryup to 10-25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.

Work Hours: 8 am - 5 pm, Monday-Friday. May work some

holidays, some nights, some weekends
Location: 10409 Burnet Rd #100 Austin TX 78758

Department: CSCD Adult Probation

Criminal,

Driving, Education, and Employment Background Checks Required.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2025 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:
  • Dental
  • Vision
  • Supplemental Life, AD&D
  • Dependent Life
  • Short Term Disability
  • Long Term Disability
  • Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays
April - June

2 personal holidays

July - September

1 personal holiday
October - December

None

New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.


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