Job Details

Staff Software Engineer Austin, TX (Hybrid)

Are you a great engineer who can help a transforming engineering team? Do you want to be at the forefront of shaping our global platforms through the standardization and simplification of multiple complex interfacing platforms? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Staff Software Engineer!

In this critical role, you will utilize your skills and innovation to lead the planning, design, implementation, and maintenance of our enterprise-wide payment platform, spanning both on-premises and cloud environments. This role requires a deep understanding of application, database, and infrastructure design principles, and a passion for building scalable, secure, and high-performance systems.

You will collaborate with engineering, product teams, external payment processors, and cross-functional stakeholders to deliver complex solutions that drive business value through new product capabilities, operational optimizations, and technological innovation. You will also support a research and development function to explore emerging technologies and recommend enhancements to the platform.

Role Responsibilities

• Lead the design and development of scalable, secure, and high-performance payment solutions across cloud and on-prem environments.
• Collaborate with global engineering teams, product managers, and external partners to define and deliver complex, multi-tier solutions.
• Champion customer experience, product quality, performance tuning, and continuous improvement.
• Design and develop backend applications using layered architecture, ensuring clear separation of concerns across business logic, data access, and integration layers to support scalability, maintainability, and performance.
• Apply Agile methodologies and maintain high test coverage (80%-unit, 70% integration).
• Conduct engineering studies and provide strategic recommendations for platform enhancements.
• Troubleshoot and resolve application issues in collaboration with operations and technical teams.
• Contribute to technical documentation and ensure alignment with emerging standards and best practices.
• Communicate effectively with global partners and cross-functional teams.

Role Requirements

• Master's degree in computer science, engineering, or related field and 6+ years of software engineering; Bachelor's degree in computer science, Engineering, or a related field with 8+ years of experience; or equivalent work experience.
• Strong communication skills and experience working with global teams.

• Proficient in backend development using Java, Spring Boot with experience building RESTful APIs and working with JSON, XML, OAuth2, JWT

• Hands-on experience with relational and NoSQL databases (e.g., Oracle, PostgreSQL, Redis), and familiarity with cloud platforms like AWS, Kubernetes, Terraform, CI/CD (Jenkins, GitHub Actions)
• Comfortable with Version Control & Collaboration tools like Git, GitHub/GitLab, Jira, Confluence), and monitoring/logging tools such as Dynatrace, Grafana, and ELK Stack.

• Ability to lead technical discussions and drive architectural decisions.
• Strong problem-solving skills, ability to triage technical issues and drive resolution with cross functional teams. Thrives on working under pressure in a fast-paced multi-project environment.
• Have proven experience in working with a team of engineers and Service providers in a geographically. distributed structure

Pluses include:

• The following experience are considered pluses: EAI products from TIBCO, IBM, Oracle, MuleSoft, WSO2, JMS, Kafka, middleware technologies and event based/Rule based platforms.
• Hands-on experience integrating with banks, acquirers and processors in an ecommerce environment.

Western Union is positioned to become the world's most accessible financial services company transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union.

Salary

The on-target earning range is $125,000-155,000 per year, which includes a base salary and variable target incentive (including short-term incentives) that aligns with individual and company performance. Actual salaries will vary based on candidate's qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Your United States specific benefits include:

• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment (below manager level only)
• Parental Leave
• One day volunteer time off
• $0 Money Transfer Fee Discount Code Quarterly
• Recognition Program "Game Changers"
• Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 4% Western Union Contribution to 401K

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.