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Job Details

Travel Section Supervisor

  2025-09-15     Texas Health and Human Services Commission     Austin,TX  
Description:

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: Travel Section Supervisor
Job Title: Accountant VI
Agency: Dept of Family & Protectve Svc
Department: Accounting
Posting Number: 8832
Closing Date: 09/22/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-24
Salary Range: $5,425.33 - $7,155.75
Pay Frequency: Monthly
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4900 N LAMAR BLVD
Other Locations: Austin
MOS Codes: 3400, 3401,3404, 3408, 3451, 36A, 36B, 65F1, 65F3, 65F4, 65FX, 6F000, 6F011, 6F031, 6F051, 6F071
6F091, 6F0X1, 8844, 020, 3402, 3432, 9FIN, F&S, 70C, 89A,92A, 920A, 1005

Brief Job Description:

The Accountant VI position functions as an expert advisor to the Travel Section staff and management by developing, establishing and coordinating internal controls. This position will be responsible for the supervision of professional accountants and the daily operation of the Travel Claims/Settlements and/or Travel Services Section of the Office of Finance Accounting Division. Develop and maintain policies and procedures for efficient operations and ensure that staff are properly trained to carry out duties. Travel Supervisor functions include travel coordination for travel advance, direct bill services or travel reimbursements of electronic travel vouchers submitted for reimbursement. Consistently displays a high-level of initiative and sense of urgency to be responsive in identifying and addressing the needs of customers, vendors, team members, and management. Must work closely with the Travel Section Manager on department-wide issues and interact with personnel of the other state agencies. Works under supervision of the Travel Section Manager with wide latitude of independent judgment. Effectively manages staff who are in remote work environments. Exhibits strong work ethic, honesty, and integrity in all aspects of the position. Attends work on a regular and predictable schedule in accordance with agency leave policy. Performs other duties as assigned. Work hours will be 8am-5pm, Monday - Friday. Some overtime may be required.

Essential Job Functions (EJFs):

Acts in a leadership capacity by leading, supervising, and mentoring a team of accountants to ensure goals and objectives are achieved. Direct the daily activities of the Travel Section staff. Develop and maintain policies and procedures necessary for efficient operation and ensure the staff are properly trained. Responsible for interview, selection recommendations, staff evaluations, and compliance with DFPS administrative, personnel, and civil rights policies. Plans, assigns, and supervises the work of others. Supervises staff persons including hiring and selection, assigning work, completing performance evaluations, recommending staff development and training, recommending personnel and disciplinary actions, and scheduling and approving leave. Assist with Post payment audits. (60%)

Coordinates responses to auditors, implements controls to remedy audit recommendations/ findings, and provides status updates to leadership.

Works directly with the Travel Section Manager on matters, issues, and policies concerning Travel Services or Travel Claims/Settlements, within the Accounting Section, and Department as a whole. Develop and implement process changes, quality management techniques and customer service standards to enhance service to DFPS internal and external customers. (15%)

Works closely with DFPS Travel Section Manager to review and recommend improvement to policies and procedures to facilitate the timely processing and distribution of travel payments. May represent the assigned area at planning sessions or workgroup meetings, or trainings concerning Travel Services or Travel Claims/Settlements matters. (10%)

Respond to customer inquiries concerning travel both verbally and in writing. Provides technical guidance in the program area. (5%)

Assist with planning and conducting training sessions held for regional and program staff on travel policies and travel voucher procedures. (5%)

Performs special projects assigned by the Travel Section Manager. (5%)

Knowledge, Skills and Abilities (KSAs):

  • Knowledge of Accounting, Budget, and Finance theories and practices and the ability to apply these. Knowledge of State of Texas accounting procedures including GAAP standards. Knowledge of governmental accounting and financial operations, including reconciliation and State Travel Regulations. Knowledge of Prompt Payment Policies and Credit Card Programs.
  • Skill in supervision of others. Skill in working with automated financial systems. Ability to establish goals and objectives. Skill in applying auditing principles, quality assurance practices, and internal controls framework to business processes. Skill in strategic planning and goal setting. Skills in Microsoft Office products, including Excel. Skill in leading, supervising, and mentoring a team to ensure goals and objectives are achieved.
  • Ability to communicate effectively. Ability to interpret and apply laws, regulations, and policies. Ability to plan, organize, prioritize, direct, and coordinate financial activities of the agency. Ability to effectively lead a diverse group of individuals and maintain working relationships. Ability to prepare concise reports. Ability to make independent technical judgments and analyze new situations when they occur. Ability to review and understand complex technical matters and disseminate information to others. Ability to work effectively as part of a team. Ability to work with complex automated accounting systems, including eTravel, CAPPS Financials (PeopleSoft) and USAS. Ability to work with data analytics and preparing reports. Ability to plan, organize, assign, oversee, and direct the accounting work of others. Ability to implement process improvement based on modeled techniques. Ability to communicate effectively. Ability to interpret and apply laws, regulations, and policies.
Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:
  • Graduation from high school or equivalent.
  • Graduation from an accredited four-year college or university with a major course work in Business, Finance, Accounting, or in a field relevant to the position is generally preferred. Experience and education may be substituted for one another.
  • Two full years' experience in reconciliation of bank statements, auditing and approving travel vouchers in an automated travel system, two years' full time experience using USAS, CAPPS Financial or HHSAS.
  • Experience in accounting or financial operations. Experience as a Team Lead/ Group Lead or Supervisor.
  • All fields of the application must be completed to be considered for an interview. Longevity in previous positions.

Additional Information:

N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ...@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-###-####. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.


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