Job Details

TEXAS CASA SEEKS
DATA & REPORTING ANALYST
Location: Austin, Texas
Reports to: Data Director
Effective: September 10, 2025

Texas CASA (Court Appointed Special Advocates) is part of a national volunteer movement that began in 1977 in Seattle when a juvenile court judge conceived the idea of citizen volunteers speaking up for the best interests of children who are in foster care due to allegations of abuse or neglect. Today, the CASA movement has evolved into one of the largest volunteer organizations in the country. Judges appoint CASA volunteers to advocate for children in court, school and other settings with the goal of reuniting children with their families. Collectively, the local CASA programs in Texas serve the 217 of Texas' 254 counties. As integral members of their respective communities, they recruit, train, supervise and support court-appointed volunteers to advocate for the best interest of children. Local programs also coordinate and collaborate with other service providers who share the mission of supporting Texas families.  

Established in 1989, Texas CASA is the statewide membership association for all local CASA programs. In this role, we support the CASA network by serving as the administrator of state and federal funds, setting and monitoring standards, providing training, leading a statewide volunteer recruitment campaign, advocating for public policy and more. Texas CASA is committed to partnering with statewide stakeholders and the CASA network to elevate best practices when working with children and families. Texas CASA is a registered 501(c)(3) organization with a mission to support local CASA programs with training, community awareness, resources and public policy to make a positive difference in the lives of children and families in Texas.

POSITION SUMMARY:
The Data & Reporting Analyst is responsible for data collection, analysis, reporting and maintenance. Responsible for understanding CASA network data, including data related to grants management, performance measures, program operations, fund development, and communication in Salesforce platform. Data reporting includes CASA program performance measures, reports on CASA effectiveness, and reports with finance, personnel, and performance measure components to funding entities and to management for decision support. This role also conducts research and analysis of data collected or generated by Texas CASA.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Data Analysis and Reporting
• In depth data modeling and data analysis.
• Formulation and use of KPIs.
• Extract, clean, and analyze data from various sources to identify trends, patterns, and anomalies.
• Map and document business requirements into functional and technical specifications for data analytics design and build.
• Perform ad-hoc analysis to support decision-making processes and provide actionable recommendations.
• Participate fully in end-to-end testing for all Data Analytics projects.
• Communicate findings and insights effectively to non-technical stakeholders through presentations and reports.
• Maintain detailed documentation of all reporting processes and methodologies
• Develop and maintain dashboards, reports, and visualizations to communicate key metrics and insights to stakeholders.
• Review local program data prior to public release by any Texas CASA department.
• Create routine quarterly and annual reports on performance measures.
• Create new reports as needed.

Support and Data Maintenance
• Provide guidance to local CASA programs on the collection, entry, use, and tracking of program data.
• Provide support to local CASA programs on the navigation and use of Salesforce.
• Provide program assistance with program data and their data management systems.
• Develop short training modules on data.
• Flag discrepancies in data submissions via an algorithm/logic built into Salesforce.
• Perform verification on data submitted to Texas CASA by local programs.
• Integrate data from multiple data sources (e.g. DFPS) into Salesforce.
• Ensure integrity of system data based on approved data definitions.
• Collaborate on definition and calculation of strategic indicators and outcomes measures.
• Design and create simple custom objects.
• Maintain data guidebook/instructions.
• Document interfaces with other applications, such as Click & Pledge, applicable CASA network data management systems, Texas CASA's Statewide Portal, and other desktop integrations.
• Maintain records of data used for reporting and analyses in Excel based on record retention policies.
• Conduct research and analysis on topics useful to Texas CASA management
• Assist Texas CASA staff in business process analysis and writing Salesforce requirements when warranted.
• Provide ongoing technical support to internal staff and the CASA network (e.g. short-format training modules).
• Assist Texas CASA staff in data entry, viewing object pages, and running reports.
• Maintain user's guides for software and data systems used by Texas CASA.
• Periodically review Texas CASA data submission requirements for relevance and quality.

Other duties and special projects as assigned.

QUALIFICATIONS:

Required:
• College degree or 5 years of equivalent experience in nonprofit administration or management, data analysis, or related field
• Advanced skills in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Advanced/power user experience with 3rd party data management systems
• Must be able to pass a background check

Preferred:
• Experience with Texas CASA's technology suite, specifically Salesforce, Tableau, PowerBI, Informatica/Alteryx
• Knowledge of SQL
• Experience with data analysis (regressive, predictive, forecasting, trend)
• Background in and/or familiarity with Agile methodology
• Prior experience working in child advocacy and non-profit organizations
• Understanding of the CASA network and Texas CASA's role as a statewide membership organization

KNOWLEDGE, SKILLS & ABILITIES:
• Ability to manage and coordinate multiple projects and meet deadlines.
• Ability to communicate effectively both orally and in writing, presentation, and (data) visualization skills
• Experience with data management (collection, tracking, reporting, evaluation)
• Experience designing, creating and managing reports
• Experience in source to target data mapping
• Strong knowledge of the fundamentals of Business Intelligence and/or data warehousing
• Able to provide technical assistance to others
• Must possess a focused and disciplined work ethic, be detail oriented and be comfortable working in a team-oriented environment.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
• 95% of work will primarily be performed in an office environment requiring ongoing computer use.
• This position is based in Austin, TX but is eligible for hybrid working conditions; wherein the employee works two (2) days each week in the office and three (3) days each week in their home office.
• Must be able to remain stationary or move about for long periods of time as well as position oneself to move objects, up to 10 pounds, from place to place.
• This position requires frequent communication in a multitude of settings. Must be able to exchange accurate information in these situations.

FLSA STATUS: Exempt

COMPENSATION: $70,000 - $73,000/year based on experience

BENEFITS: Hybrid (partially remote and in person) working environment. In addition, the person will be eligible to participate in Texas CASA standard employee benefit programs, which include:
• Vacation, Personal Days, Paid Sick Time
• 403(b) Retirement Plan with 5% Employer Contributions
• Medical, Dental, Vision
• Group Life and Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability
HOW TO APPLY:
Please upload a PDF cover letter, resume and three references to

The cover letter should describe your interest in the position and include a detailed explanation of how your experience aligns with the minimum qualifications and prepares you for the responsibilities outlined in the job description.

Applicants selected for an interview will be required to complete a Texas CASA employment application, which will be provided in advance.

Please note: We do not accept phone inquiries regarding the position.

Anyone interested should have a willingness and openness to learning and growing in a member-focused service environment.