Job Details

Nestled on the shores of Lady Bird Lake, in the heart of downtown Austin is Hyatt Regency Austin - where caring for people to be their best is our purpose and the foundation of all that we do! We are in search of a reliable and enthusiastic Housekeeping Coordinator to join our Housekeeping team.
The Housekeeping Coordinator works with the housekeeping leadership team to build a strong team focused on high quality results. The selected candidate will assist with the office duties of the housekeeping department such as room assignments, payroll, ordering, and more. The right candidate is highly organized, an excellent communicator and has the ability to effectively work with highly diverse teams.
Responsibilities may include but are not limited to:
* Assign daily tasks and schedules to the housekeeping staff, (room attendants, public area attendants, and housemen) and monitor their completion and quality.
* Handle guest complaints and concerns regarding housekeeping services in a courteous and professional manner.
* Inspect guest rooms and public areas for cleanliness and compliance with Hyatt standards and procedures.
* Communicate with the front desk, maintenance, and other departments to coordinate guest requests, special needs, and maintenance issues.
* Maintain and monitor inventory of housekeeping supplies, equipment, and linen, and order or requisition them as needed.
* Prepare and submit reports on housekeeping activities, and staff performance.
* Ensure compliance with health and safety regulations and Hyatt policies and procedures.
Open availability is required - willingness and availability to work early mornings, afternoons, evenings, weekends and holidays are required for this role.
BENEFITS! | We care for people so they can be their best.
Our colleagues enjoy:
* Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
* Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
* Referral Bonuses up to $500.00 - for bringing new members to our team
* Discounted Room Nights - at Hyatt Hotels around the world
* 12 Free Hyatt Room Nights per year - after 90 days of service
* Free Parking - Downtown Austin in our on-site garage!
* Discounted Bus Passes - subsidized by Hyatt, paid through payroll deduction
* Paid Time Off - after 90 days of service
* Healthcare FSA - saves you money for medical expenses
* Financial Assistance - Tuition & Gym reimbursement
* Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
* Employee Assistance - Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources
* Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
* A true desire to satisfy the needs of others in a fast-paced environment
* Bilingual - Spanish and English is a plus
* Strong verbal and written communication skill
* Excellent communications skills
* Ability to effectively work with highly diverse teams.
* Ability to stand for long periods of time and walk moderate distances
* Proficient knowledge of computer applications (MS Office, Outlook etc.)
* Previous housekeeping or front desk experience preferred.