Job Details

Job Description

Do you have a passion for public state service and enjoy making a difference? Don't miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you're looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers' compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

Benefits of working at TDI:

• Flexible work schedules.

• Work-life-balance.

• 96 hours of accrued vacation a year.

• 96 hours of accrued sick leave a year.

• 20+ holidays every year.

• Career advancement opportunities.

• Free parking.

• 401(k) and 457 Programs.

• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).

• Optional benefits like dental, vision, life insurance, and many more.

• Qualified employer for the Federal Public Service Loan Forgiveness Program.

Before you apply:

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Program Specialist III

This position performs complex (journey-level) consultative services and technical assistance work and supports general program management, division coordination, and project management activities in the Operations and Planning Office of the Property and Casualty Division.

This position:

• Administers a critical agency program called the TexasSure Vehicle Insurance Verification program. This includes providing deliverables, reports, comments, recommendations, and assistance; monitoring, tracking, reviewing, and testing deliverables; conducting data analysis; studying and analyzing operations and problems to provide recommendations and solutions; monitoring program functions and activities; and monitoring and tracking insurer compliance.

• Responds to phone and email inquiries from the insurance industry and public.

• Researches, responds to, and processes open record requests.

• Works on special projects and assignments, which may involve: initiating, planning, and developing projects.

• Assists with other office functions.

• Performs other duties as assigned.

Qualifications:

This position requires:

• Graduation from an accredited four-year college or university.

• Three years of experience in a field related to the assignment.

• Regular work attendance Monday to Friday, 8:00 a.m. to 5:00 p.m.

Note:

Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Additional job details:

• The interview will include a test.

Preferences for this position include:

• Experience in process improvement.

• Experience with organizing, coordinating, or leading special assignments or program activities.

This position requires demonstrated knowledge of:

• State laws, rules, procedures, and regulations relevant to job requirements.

• Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques, software, and procedures.

• Research and data analysis methodologies.

• Project management methodologies.

This position requires demonstrated skill in:

• Problem solving and critical thinking.

• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

• Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

• Developing goals and objectives.

• Attention to detail, decision making, and planning.

This position requires the demonstrated ability to:

• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

• Maintain the confidentiality of sensitive information.

• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

• Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

• Work both independently and as a team player.

• Present complex data, policies, analyses, and recommendations in a clear, concise, and compelling manner.

• Comprehend and apply complex administrative and/or regulatory rules and statutes to determine compliance or solve problems.

• Interpret federal and state laws and regulations and understand the impact on property and casualty insurance.

• Develop and evaluate administrative policies and procedures.

• Handle high level, complex administrative issues/duties.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply - Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

OS, OSS, PERS, 641X, 205, 0111

Click or copy and paste the following link into your browser to access Military Crosswalk information:



How to apply:

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager's name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.

Submitted through Work in Texas:

Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.