Job Details

This Position Is For Our Afternoon/Lunch Shift. Bartending Experience Preferred
Summary of Essential Job Functions
* Check station before, during and after shift for proper set-up and cleanliness.
* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions
* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
* Input the order into the POS system
* When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
* Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
* Replenish beverages as necessary and check with guests for overall satisfaction.
* Market and serve upon request any dessert items or specialty coffees.
* Operate the POS sale procedures to pre-check order and close out the check.
* Effective communication with the kitchen staff regarding orders/guest needs
* Clear, bus and reset tables
* Comply with all PM Hotels cash handling and house bank contract policies and procedures.
* Present the check to guests promptly.
* Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak
* Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Supportive Functions
* Participate in the heating of, preparation or serving of food
* Participate in maintaining the cleanliness of the outlet
* Perform side work duties or special projects
Abilities Required
* Must have the ability to communicate in English.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
* Knowledge of the appropriate table settings, service ware and menu items.
* Ability to remember, recite and promote the variety of menu items.
* Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
* Ability to operate beverage and toast equipment.
* Ability to establish and maintain effective working relationships with associates, customers and patrons.
* Ability to operate a keyboard and learn point of sale procedures.