Job Details

Conference Assistant (Porter)

The Conference Assistant (Porter) is responsible for establishing a warm, welcoming, and professional atmosphere for all employees, clients, executives, and guests. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Key Responsibilities:

• Liaise with Rapport Director and Coordinator to complete in conference room setups to agreed specifications.
• Ensure all meeting rooms that are being used are cleaned and reset by adjusting all chairs to consistent height.
• Reset all conference rooms and public space for the following day according to daily set-up sheets.
• Liaise with FM Supplier to move/store furniture from storage as needed for meeting preparation.
• Deliver materials for meeting/training to meeting rooms prior to the start of the event.
• Provide exceptional internal and external workplace experience.
• Liaise with FM Supplier to ensure the cleanliness of all conference rooms and auditorium.
• Collaborate and interact effectively with all other departments.
• Effectively resolve amenities-related issues to enhance the user experience.
• Perform other duties as assigned.

Preferred Qualifications:

• Proficient in Microsoft Office Suite
• Working knowledge of audio-visual equipment highly desirable
• Highly punctual, responsible, and reliable
• Excellent customer service and organizational skills
• Ability to work well independently and under pressure in a fast-paced corporate environment
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one's job domain
• Strong written and verbal communications skills
• *Must be able to lift 50-100 Lbs. comfortably and safely*

Associates in Rapport are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.