Job Details

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal, with more than 500 locations across the U.S. and Canada. As a leader in membership-based spa services, we pride ourselves on exceptional guest experience and a supportive team culture.

Our Hand & Stone location by The Domain is seeking a Front Desk Associate to join our team. This role is the heartbeat of the spa—your energy and customer service will shape every guest's experience from the moment they walk in.

If friends describe you as the “energetic one,” or if you're motivated by goals, teamwork, and personal success, you'll fit right in. We can teach you the spa industry; what we need from you is your enthusiasm, professionalism, and people skills.

We understand busy schedules, so we offer flexible shifts and a stable, welcoming environment. Whether you want full-time or part-time, we're happy to explore a schedule that works for you.

Responsibilities:

Achieve membership sales goals

Learn our service menu (training provided!)

Deliver exceptional customer service and build lasting client relationships

Communicate promotions, service options, and benefits

Maintain spa cleanliness and presentation standards

Bring a positive, upbeat attitude to each shift

Answer phones, schedule appointments, and assist with administrative tasks

Support the team with additional duties as needed

What's in it for you?

Competitive Pay: Hourly wages plus commissions

Fun Incentives: Sales contests and performance challenges

Career Growth: Opportunities for rapid advancement, including management

Continuous Training: We invest in your development

Flexible Scheduling: Options that fit your lifestyle

Supportive Environment: Professional, positive, and team-oriented

Employee Discounts: On products, services, and gift cards

Qualifications:

High school diploma or equivalent

At least 18 years old

Strong organizational skills and attention to detail

A reliable team player who can also work independently

Benefits:

Medical, Dental, and Vision

401(k)

Supplemental Insurance

Paid Vacation

Free Training

Discounts on services and products

Flexible schedules

Supportive, energetic team culture

Competitive wages with multiple pathways for increased pay

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.