Job Details

Qualifications
* Minimum of one year combined health care or phone-based customer service experience.
* Ability to thrive in a high call volume environment.
* Ability to manage multiple projects at the same time in a fast-paced environment.
* Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner.
* Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
* Must be available between the hours of 7AM - 7PM CST.
* Strong focus on customer service and team work.
ADDITIONAL SKILLS DESIRED (but not required)
* Knowledge of medical terminology.
* Knowledge of medical billing or insurance.
Language Skills
Employee is required to speak, read and write English and be conversationally fluent in Spanish.
Physical Demands / Work Environment
All employees must be able to lift 50lbs