Job Details

Job Title

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of duties include:

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.
• Scans and or files documents; maintains documents and files.
• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.
• Maintains, orders, and organizes supplies and materials.
• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.
• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.
• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.
• Compiles and prepares a variety of reports.
• May maintain content and update webpages for assigned area; maintains data in online databases.

Experience and training required:

• High School diploma or equivalent
• Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

Certificates and licenses required:

• Demonstrated knowledge of modern office software (i.e., Microsoft SharePoint, Teams, Word, Excel, Outlook)

The City of Round Rock offers security for the present and the future through its benefit program. Security for the present includes health, dental, vision plans, and additional supplemental plans (optional). Security for the future includes retirement plans and deferred compensation plans. Additional benefits include education reimbursement assistance, employee wellness center, recreation center membership, pool pass, library card, medical and dependent day care reimbursement account, employee assistance program, and longevity leave. Vacation, sick, and city holidays are also provided.