Job Details

IT Support Specialist

Assist with IT ticket triage and initial response.

Maintain computer fleet including imaging and deploying new computers, hardware upgrades and repairs, as well as inventory cleanup and surplus old equipment.

General troubleshooting of IT issues and documentation.

Work with senior IT staff on special projects.

Other IT duties as assigned.

Preferred Qualifications:

• Technology oriented with a base knowledge of Windows and MacOS
• Basic understanding of networking concepts
• Basic understanding of computer hardware
• Basic understanding of common software such as Microsoft Office
• Troubleshooting experience
• Excellent communication and customer service skills
• Attention to details
• Punctual, dependable and ability to work well with others

Hourly Rate: $15.00

Working Conditions:

• Repetitive use of a keyboard at a workstation
• Prolonged screen time
• Use of manual dexterity
• Lifting, moving, installing and transporting equipment (up to ~50 lbs.)
• Climbing stairs
• In-person work in ETC and adjacent campus campus buildings.

Available Work Shift (up to 20 hours per week): Monday - Friday, 7:30am 5pm

Required Materials:

• Resume/CV
• Letter of interest
• Provide class schedule

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.