Job Details

Coffee Shop Barista

More than a group of hotels, the LINE is a creative community built around a sense of discovery an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsiveshaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

Responsibilities

1. Greet every guest promptly with a smile and maintain eye contact
2. Must be courteous and gracious, maintaining a professional demeanor at all times
3. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
4. Offer guests an enjoyable experience that conforms to the hotel's standards of excellence, professionalism, and friendliness
5. Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest
6. Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
7. Demonstrate expert proficiency in barista work and all coffee and tea-related subject matter
8. Responsible for receiving payment for all items ordered, correct cash handling, and gratuity distribution
9. Take ownership of all service issues brought to your attention by guests
10. Maintain an increased awareness of safety issues throughout the hotel
11. Participate in scheduled departmental and administrative meetings as requested
12. Adhere to all standards of operations, policies and procedures, manuals, memos, and verbal instructions
13. Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

1. High School diploma or general education degree (GED)
2. Three (3) years related experience in hospitality or service industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: Microsoft Office, Opera PMS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.