Job Details

Receptionist

The Receptionist at Audi receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Duties/Responsibilities:

• Provide courteous, prompt and accurate telephone answering service for all dealership personnel.
• Handle telephone transactions quickly, and courteously over a multi-line phone system.
• Welcome customers to the dealership and provide assistance to them providing information, recording messages or forwarding calls.
• Greet internal and external customers immediately, in a courteous and friendly manner.
• Provide high quality assistance to office personnel to ensure a smooth running and productive office environment.

Required Skills/Abilities:

• Excellent communication skills including active listening.
• High school or equivalent (Preferred)