Job Details

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

We are looking for a Training Success Coordinator to help enhance our instructor-led product trainings. This person will play a vital role in ensuring the efficient and effective flow of information between internal stakeholders and students. The ideal candidate has a background in technical or product training in a DoD environment with an eye for detail and a mind for process.

Responsibilities:

• Attend live product trainings (both customer and internal audiences)
• Compile, communicate, and manage information surfaced during live training to relevant stakeholders
• User manual updates: issues, additions, deletions, other feedback
• Product questions: functionality, feature requests, etc.
• Support instructor communication
• Develop SOPs for live training delivery
• Develop and refine live training materials, schedules, content, andragogy
• Develop and deliver train-the-trainer sessions for product trainers
• Observe product trainers and provide tailored feedback for improving training delivery
• Collect data from live trainings, analyze, and develop and implement improvements to training delivery
• Execute various tasks in LMS
• ~30% travel

Qualifications:

• Strong background in designing and delivering instructor-led training, particularly in DoD and technical environments
• Experience facilitating After Action Reviews (AARs)
• Strong writing skills and attention to detail
• Strong project management and organization skills
• Strong communication, presentation, and leadership skills
• Advanced knowledge of data evaluation and assessments
• Proficiency in digital design skills using tools including the Adobe Creative Suite, InDesign, Figma, etc.
• Proficiency in producing digital learning experiences using authoring tools, including Articulate Storyline, Adobe Captivate, Camtasia, etc.
• Bachelor's Degree in instructional design, education, or a related field. Master's Degree is preferred
• Experience with designing, producing, and delivering training in AR/VR formats a plus
• Experience administering training in a Learning Management System (LMS). Experience with Cornerstone preferred.
• Secret Security Clearance a plus

Benefits:

Medical Insurance: Comprehensive health insurance plans covering a range of services

Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

Parental Leave: Paid maternity and paternity leave to support new parents

Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan: 401(k) plan

Stock Options: Equity options to give employees a stake in the company's success

Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

This role requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.