Job Details

Conference Assistant (Porter)

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.

The Conference Assistant (Porter) is responsible for establishing a warm, welcoming, and professional atmosphere for all employees, clients, executives, and guests. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Key responsibilities include:

• Liaise with Rapport Director and Coordinator to complete in conference room setups to agreed specifications.
• Ensure all meeting rooms that are being used are cleaned and reset by adjusting all chairs to consistent height.
• Reset all conference rooms and public space for the following day according to daily set-up sheets.
• Liaise with FM Supplier to move/store furniture from storage as needed for meeting preparation.
• Deliver materials for meeting/training to meeting rooms prior to the start of the event.
• Provide exceptional internal and external workplace experience.
• Liaise with FM Supplier to ensure the cleanliness of all conference rooms and auditorium.
• Collaborate and interact effectively with all other departments.
• Effectively resolve amenities-related issues to enhance the user experience.
• Perform other duties as assigned.

Preferred qualifications:

• Proficient in Microsoft Office Suite
• Working knowledge of audio-visual equipment highly desirable
• Highly punctual, responsible, and reliable
• Excellent customer service and organizational skills
• Ability to work well independently and under pressure in a fast-paced corporate environment
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one's job domain
• Strong written and verbal communications skills
• *Must be able to lift 50-100 lbs. comfortably and safely*

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates in Rapport are offered many fantastic benefits including medical, dental, and vision insurance, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.