Job Details

Homewood Suites Austin Techridge is an EEO Employer - M/F/Disability/Protected Veteran Status

POSITION TITLE:Room Attendant

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HOMEWOOD SUITES AUSTIN TECHRIDGE

The Homewood Suites Austin TechRidge, managed by Vista HostManagement & Development Company, offers all-suite accommodations with easyaccess to Austin's tech corridor and downtown attractions. With spacious suitesdesigned for extended stays, the hotel features a complimentary breakfast,outdoor pool, and fitness center, catering to both business and leisure guests.

POSITION SUMMARY

The Room Attendant is responsible for maintainingclean and orderly guest rooms, restocking amenities, and reporting anymaintenance issues to ensure a high standard of service. This role requiresattention to detail, efficiency, and a guest-focused attitude to create a positive,welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someonewho:
• Has a keen eye for detail and takes pride inkeeping spaces clean and organized.
• Enjoys working independently while supportingthe housekeeping team.
• Is proactive, reliable, and committed tomaintaining high standards of cleanliness.
• Thrives in a physically active role thatrequires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?
• Competitive hourly pay with opportunities forperformance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401k Program.
• Employee Discounts (Brand Hotels & CompanyHotels).
• Free, Third-Party Employee Assistance Program(personal and professional).
• Opportunities for growth within Vista Host'sexpanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities
• Provide a clean and safe environment for guestsby cleaning and maintaining guest roomsand common areas.
• Vacuum carpets, dust furniture, clean floors,and ensure all surfaces meet cleanliness standards.
• Collect dirty linens and transport them to thelaundry area, delivering fresh linens to roomattendant carts as needed.
• Restock guest room amenities, including towels,soaps, and toiletries.
• Respond to guest requests in a timely manner,such as delivering extra linens or items fromthe front desk.
• Assist with deep cleaning and organization ofcommon areas and maintain the lobby functions.
• Report any safety, maintenance, or housekeepingconcerns to management.
• Adhere to lost and found procedures, guestsafety protocols, and hotel policies.
• Acknowledge and greet guests in public spaces,anticipating and addressing their needs.

General Responsibilities
• Ensure efficient completion of daily roomcleaning assignments in a timely manner.
• Use supplies and equipment responsibly,reporting any shortages or issues to management.
• Maintain a friendly and professional demeanorwith guests and team members.
• Follow established schedules and support otherdepartments as needed, performing additionaltasks assigned by management.
• Comply with hotel safety guidelines andprocedures to ensure a secure environment for guestsand staff.

POSITION REQUIREMENTS
• Must be able to stand for extended periods,frequently moving within and about the facility.
• Ability to carry or lift items weighing up to 50lbs and push/pull up to 200 lbs.
• Must frequently handle objects and equipmentnecessary for cleaning and maintenance tasks.
• Basic reading and writing skills forunderstanding assignments, checklists, and guest requests.

Flexibility to work nights, weekends, andholidays as needed.

Please visit our careers page to see more job opportunities.