Job Details

About Brink's: The Brink's Company (NYSE:BCO) is a prominent global provider specializing in cash and valuables management, digital retail solutions, and ATM managed services. We serve a diverse range of clients including financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. With operations in 52 countries and services extending to over 100 countries, we are committed to building secure commerce partnerships that enhance our clients' success. We are dedicated to fostering an engaging culture that values diversity, promotes a sense of belonging, and ensures equal opportunities for all employees to grow and thrive.

Job Overview: We are seeking a proactive and enthusiastic Cash Services Operations Manager who will play a crucial role in cash forecasting and oversight of cash loading. This position demands a positive attitude, a customer-centric approach, and the ability to problem-solve in a fast-paced environment while engaging with owner/operators as necessary. You will be instrumental in leading a dynamic team, ensuring seamless cash management operations.

Key Responsibilities:

• Lead the daily activities of the Cash Services team by providing training and support.
• Manage cash operations, ensuring there is sufficient stock for ATMs to operate efficiently while balancing costs.
• Monitor cash levels and usage trends to adjust planning strategies as needed.
• Schedule and assign team members across various geographies and timeframes.
• Act as the first point of escalation for unresolved cash loading issues.
• Analyze data and KPIs to provide actionable guidance to improve performance.
• Maintain regular reviews with armored carriers and other cash management functions to uphold service level agreements (SLAs).
• Oversee the invoice review process, ensuring timely and accurate payments.
• Communicate effectively with management and key stakeholders, holding the team accountable for set objectives.
• Perform additional duties as assigned.

Core Competencies:

• Strategic Relationship Building
• Client-Focused Communication
• Problem Solving & Analytical Thinking
• Time Management & Prioritization
• Adaptability in Fast-Paced Environments
• Technical Learning & Process Innovation

Preferred Qualifications:

• Proven experience in a leadership role in Cash Management, Logistics, or a related field.
• Bachelor's Degree in Business or a related area.
• A strong desire to take initiative and embrace new challenges.
• Experience acting as a secondary leader to the Senior Director of Cash Operations.
• Willingness to travel approximately 20%, which may increase to 40% if remote.
• Proficiency in Microsoft Office Suite, and a strong understanding of Microsoft Excel.
• Ability to quickly learn new software applications.
• Experience with PAI Reports is a plus.

Work Environment:

• This role is office-based with frequent cross-departmental interactions.
• A calm demeanor, excellent listening skills, and attention to detail are essential.
• Physical requirements include occasional lifting (up to 10 lbs) and prolonged computer use.

Supervisory Duties: This position entails supervising team members and fostering their development.

Next Steps: We appreciate your interest in joining Brink's. To proceed, please complete the application process, including answering all pre-screening questions and providing your eSignature. Upon completion, you will receive an email confirming receipt of your application. We will review all candidates and notify you of your status accordingly.

Brink's is an equal opportunity employer, committed to ensuring diverse and inclusive hiring practices. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We also emphasize a drug-free workplace.

Join us and build a meaningful career at Brink's, where you will contribute to global solutions and be a part of a collaborative team that values innovation and excellence.