Job Details

This crucial role is responsible for the planning, scheduling, coordination, and execution of all stadium events, including baseball games, non-baseball events, and community functions. This role serves as the central point of coordination for event setup, staffing, guest services, and interdepartmental communication to ensure safe, efficient, and high-quality event experiences for all guests, partners, and stakeholders.

Event Management & Scheduling

• Coordinate and manage staffing and details for stadium events, including game days, non-game events, private rentals, community events, and special activations
• Conduct event/baseball game planning meetings and pre-event walkthroughs with stakeholders

Event Setup & Operations

• Assist with event setup, breakdown, and changeovers, including seating configurations, staging, signage, field protection, and equipment placement
• Ensure all events comply with stadium policies, safety protocols, and insurance requirements
• Monitor events in real time to troubleshoot operational issues and respond to guest or client needs
• Assist as one of many on the stadium ops team with facility related projects and needs

Guest Services Management

• Coordinate. Train, hire and manage guest services staffing for events, including parking, ushers, ticket takers, supervisors, and guest experience ambassadors
• Support training and communication for guest services staff related to event-specific procedures
• Address guest concerns and resolve service issues professionally and promptly during events
• Partner with ticketing, premium seating, and sponsorship teams to support VIP and premium guest experiences

Administrative & Compliance Responsibilities

• Maintain accurate event documentation, schedules, staffing plans, and cost tracking
• Support safety planning, emergency preparedness, and incident reporting
• Ensure adherence to local regulations, fire codes, occupancy limits, and stadium policies

Required Skills and Experience

• Candidate must have specific experience working in MILB or an event related venue.
• Candidate must have excellent experience in creating and managing schedules for employees and staffing.
• Candidate must have experience working in stadium operations as it relates to event set up and staff training.
• Candidate must have a college degree or experience in lieu.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. Please provide your base salary needs, we will not accept ambiguous answers.
2. Why do you think you would be a good fit for this role?
3. Please describe your specific skill set creating schedules and working with scheduling databases for staff who works at a venue?
4. Please tell us your specific experience managing others and the amount of staff members you managed.