General InformationRef #47736DepartmentClericalJob SiteOld Town Veterinary HospitalDate Published02-09-2026Pay ClassFull-TimeBase Min.$ 17Base Max.$ 18Description & RequirementsCompany OverviewAt Old Town Veterinary Hospital in beautiful Georgetown, TX, you join a practice committed to treating every small animal pet like our own. Our mission, since opening in 2021, centers on preventative medicine supported by comprehensive medical, diagnostic, and surgical care. This commitment to excellence is reflected in the community's trust, demonstrated by our stellar 4.9-star Google rating. We pride ourselves on delivering excellent customer service hand in hand with exceptional patient care. If you are ready to use your skills in an environment where both patients and people are highly valued, this is where you can do your best work.We believe providing the best possible professional environment for our teammates is fundamental to patient care. While Old Town Veterinary Hospital maintains its local character, you benefit from being part of a larger network that supports your professional journey. This means you have access to specialized educational resources and internal consultation networks to expand your knowledge base and clinical expertise. We are dedicated to ensuring every teammate can achieve their career goals, whether you aim to gain credentialed technician status, pursue continued education, or move into a leadership position. You will join a supportive community of clinicians and dedicated professional teammates focused on collaboration and mutual success.Medically, you will be empowered to provide a broad scope of small animal care. Our full-service hospital structure allows you to focus on crucial Wellness and Prevention visits, while also providing critical Testing & Diagnostics, Advanced Care, and complex Surgical Procedures. The ability to manage Urgent Care cases means your days are clinically diverse and challenging. We ensure you have the necessary resources to deliver high-quality, comprehensive veterinary medicine tailored to the unique needs of the Georgetown community.Located in Georgetown, Texas, you will find yourself in a welcoming and rapidly growing Central Texas community. Known for its picturesque historic downtown and strong local character, Georgetown offers an excellent quality of life just north of Austin. When you are not providing exceptional care, you can enjoy the friendly atmosphere and local culture that make this location ideal for both professional growth and personal fulfillment.Job DescriptionAt Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.Your Impact as a Receptionist* Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.* Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.* Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.* Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.What You'll Bring to the Team* A passion for providing excellent customer service and a genuine love for animals.* Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.* Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.* A collaborative, team-first mindset and the ability to work both independently and with direction.* Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.Responsibilities and BenefitsHow You're SupportedAs part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours petitive CompensationA competitive hourly rate or salary based on your experience and role.Health & WellbeingWe offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.Financial SecurityPlan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability mitment to GrowthWe support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.The Power of a NetworkJoin a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.Valuable PerksEnjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@ with your request and contact information.EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.