Job Details

Room Attendant

Room attendants are responsible for cleaning and properly preparing guest rooms, spa, and public areas, ensuring the highest standards of quality for our guests. This position is also responsible for reporting any maintenance deficiencies and handling guest requests or complaints in a professional and courteous manner.

Essential functions:

• Keep the guest rooms clean and tidy
• Restock guest room supplies and amenities.
• Maintain eye contact when addressing external and internal guests.
• Accommodate guests' questions and concerns professionally and courteously.
• Develop the ability to work without constant direct supervision and remain at assigned post for extended periods
• Maintain a positive attitude and contribute toward a quality work environment
• Regularly attend, participate in, and support training and staff meetings
• Communicate to management any occurrences involving staff or guests in the hotel that require attention
• Comply with LASR attendance policy.

Additional responsibilities:

• Assisting the laundry staff
• Reports and documents any observed safety hazards and engineering issues

Knowledge, skills, and abilities:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job functions, with or without reasonable accommodation, using some other combination of skills and abilities.

About Lake Austin Spa Resort:

Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.

Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.

What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.

What We Believe:

• Shared accountability
• Humility and kindness
• Creative problem solving
• Collaboration & community
• Do well and do good

Benefits:

• Wellness Classes
• Growth Opportunities
• Employee Discounts
• Employee Recognition
• Complimentary Classes
• Health, Dental, Vision & 401k

Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!

We are located on S Quinlan Rd, approximately 10 min into the Steiner Ranch neighborhood.

Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.