Greenwood Hospitality Group - - Responsibilities: Greet and welcome guests upon arrival and provide friendly service; Register guests into the computer, verify reservations, and process check-ins/check-outs; Accept payments, maintain a house bank, and report receipts; handle cash and credit transactions; Respond to guest inquiries, handle phone calls, and resolve guest complaints; Promote hotel programs, upsell rooms and amenities, and provide knowledge of local area and services