Brookdale Senior Living - - Responsibilities: Greet visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff; Sort, deliver and collect incoming/outgoing community and resident mail; May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol; May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol; You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol