Job Details

Company Description

Legendairy Milk pioneers innovative, science-backed solutions to address common women's health challenges, while breaking taboos and fostering open conversations. More than just a supplement brand, we are a movement that prioritizes women with a focus on providing real solutions and guidance. We strive to meet women where they are.

Role Description

This is a full-time, hybrid role based in Austin, TX.

We're looking for a Quality Assurance & Regulatory Manager who will play a key role in supporting our product lifecycle, from ensuring labeling accuracy and regulatory readiness to overseeing co-manufacturer compliance and fulfillment-center operations. This person will serve as a bridge between internal teams, external partners, and operational workflows to ensure all Legendairy Milk products meet or exceed industry standards.

Responsibilities

Regulatory Compliance & Labeling

• Review and approve product labels, packaging, and marketing claims to ensure compliance with FDA, FTC, cGMP, DSHEA, and international regulatory requirements.

• Maintain and update product specifications, ingredient documentation, and supplier documentation.

• Partner with Product Development and Marketing to ensure compliant communication throughout product assets.

Co-manufacturing Management

• Oversee QA processes related to co-manufacturers, including batch record review, deviation investigations, CAPAs, and change controls.

• Ensure contract manufacturers meet Legendairy Milk's quality standards through audits, compliance verification, and ongoing performance management.

• Support new product onboarding with ingredient verification, specification creation, and testing protocols.

Testing & Quality Verification

• Coordinate 3rd-party product testing (micro, heavy metals, identity, purity, potency, stability, etc.) and ensure timely results and documentation.

• Implement and maintain quality systems to support product safety, consistency, and regulatory readiness.

Fulfillment Warehouse QA Compliance

• Support fulfillment operations and ensure they follow robust QA protocols, including proper storage, lot control, FIFO, and complaint handling processes.

• Conduct audits and develop SOPs to ensure warehouse operations align with FDA and cGMP expectations.

• Serve as the QA point of contact for customer issue investigations.

Qualifications

• Bachelor's degree in a scientific discipline (e.g., Food Science, Nutrition, Biology, Chemistry) or equivalent experience.

• 3–5 years of experience in dietary supplements, natural products, or adjacent regulated industries.

• Strong working knowledge of FDA dietary supplement regulations, cGMP (21 CFR Part 111), and labeling/claim compliance.

• Experience managing QA processes with co-manufacturers and fulfillment centers.

• Excellent communication skills and ability to collaborate cross-functionally.

• Highly organized with strong attention to detail and a solutions-oriented mindset.