Job Details

Scenter Manager

Lead the Pack at Scenthound Lakeway! As a Scenter Manager, you will be responsible for leading a team of dog bathers & groomers and creating an exceptional customer experience. This is an opportunity to grow with Scenthound Lakeway; we prioritize career development and offer clear advancement opportunities.

We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs.

• A proactive, results-driven leader with a passion for sales management
• Strong interpersonal skills with the ability to motivate a team & connect with customers
• Membership-based or retail sales experience is a plus

What You'll Do

• Maintain a knowledgeable team that prioritizes dog wellness and safety
• Provide leadership, guidance, and mentorship for the Scenter employees
• Drive employee development through leadership, training, and performance reviews
• Drive membership sales through health and wellness education
• Uphold quality standards through hands-on participation, employee audits, and training
• Promptly and accurately communicate information from upper management to your team
• Identify when/where help is needed and provide assistance to keep Scenter on schedule
• Create an environment conducive to teamwork, open communication, and Scenthound values
• Manage client expectations; resolve customer concerns
• Ensure the safety of dogs and team members at all times
• Adhere to Scenthound sanitary and cleaning practices

Why Join Scenthound Lakeway?

• Competitive pay plus performance bonuses
• A fast-growing company with career advancement opportunities
• A supportive, mission-driven team dedicated to dog wellness and safety
• Ongoing training and professional development

Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives to enrich the connection between people and their dogs. We provide membership-based wellness services that focus on a dog's Skin, Coat, Ears, Nails, & Teeth (S.C.E.N.T.) ensuring they stay clean, healthy and happy. Above all, dog safety is the top priority, and we are committed to creating a safe, stress-free experience for every dog in our care. Compensation: $50,000.00 per year