Job Details

DescriptionPosition OverviewThe IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.Key Responsibilities & Daily TasksHandle advanced escalations from lower-level engineersDiagnose and resolve complex server, networking, and infrastructure issuesSupport healthcare and dental software applications and imaging systemsLead and execute infrastructure, cloud, and security projectsAct as a senior technical advisor to clientsMaintain detailed technical documentation and system diagramsRequirementsRequired Skills & Qualifications5 or more years of IT support experienceAdvanced expertise in Windows Server, Microsoft 365, and networkingStrong project execution and communication skillsPreferred QualificationsHealthcare or dental IT experienceAdvanced PowerShell or scripting knowledgemacOS and iOS support experienceBenefits & PerksPaid Time Off program in accordance with company policyCompany-observed paid holidaysHealth insurance options available to eligible employeesCrewHu employee recognition and rewards program$50 monthly cell phone stipendCompany-provided equipment and toolsOngoing training and professional development opportunitiesJ-18808-Ljbffr