Job Details

A leading professional services firm in downtown Austin is seeking a polished, hospitality-minded Receptionist / Front Desk Concierge to join their team. This is a temp-to-hire opportunity — a great foot in the door with a reputable organization that values service excellence.

Pay: $20 / hour

Schedule: Onsite Mon–Fri, 8am–5pm

Location: Austin, TX 78703

Type: Temp-to-hire

About the role:

In this role, you'll be the face of a busy professional office — greeting visitors, supporting meetings, and ensuring every employee and guest feels genuinely taken care of. Think less "sit-and-answer-phones" and more "hospitality ambassador." You'll keep common areas running smoothly, coordinate with facilities and security teams, manage supply inventory, and handle a variety of light administrative tasks throughout the day.

This is a highly visible, fast-paced position that rewards people who are proactive, warm, and take pride in the details.

What you'll be doing:

• Welcoming guests and employees with warmth, logging visitor information, and coordinating with building security as needed
• Supporting on-site meetings — verifying room setup (AV, catering, lighting, temperature) and connecting with organizers in real time
• Conducting regular floor walks to keep common areas tidy, well-stocked, and guest-ready at all times
• Managing incoming packages and deliveries, tracking supplies, and submitting work order tickets for any facilities issues
• Serving as a go-to resource for employees — fielding questions, handling requests, and following up to make sure everything gets resolved
• Managing access cards and key logs, and assisting with troubleshooting badge or entry issues

What we're looking for:

• 3+ years of experience in hospitality, hotel front desk, restaurant, concierge, or a client-facing office environment
• A naturally upbeat, professional demeanor — you're the kind of person who genuinely enjoys taking care of others
• Comfort working independently with minimal supervision while staying organized and ahead of the day
• Solid proficiency with Microsoft Office Suite and the ability to pick up new systems quickly
• Strong written and verbal communication skills, and a polished, professional appearance
• Ability to lift up to 40 lbs. and stay on your feet for extended periods throughout the day
• High school diploma or equivalent required

Note: All applicants must submit a resume with complete, accurate employment dates for the past 10 years of work history. Thorough employment timelines are required as part of the review process.

You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.