Job Details

Mercor is seeking senior customer experience and contact center leaders in Austin, Texas to participate in a paid research study focused on AI contact center solutions, specifically Genesys' agentic AI product, AVA. Participants will engage in a market research interview about their evaluation and decision-making process regarding AI solutions and receive $100 per hour for their time. This engagement is purely for research purposes, with no sales obligations.#J-18808-Ljbffr