Job Details

Bass Pro Shops - - Responsibilities: Schedules and assigns all service, rigging and warranty work orders; ensure work orders are completed to the customer's satisfaction on a timely basis.; Provides daily supervision and direction to the associates in the Service Department.; Assists the Boat Manager to staff the Service area with customer-oriented associates; participate in interviewing and makes recommendations for selection; coordinate training; consults with Boat Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.; Resolves customer and associate opportunities with Boat Manager.; Manages and ensures accuracy of unit and parts inventories.