Job Details

Fairmont Hotel - - Responsibilities: Provide information to all guest inquiries and coordinate all guest requests by creating a meaningful itinerary for special arrangements or services in an efficient, professional and warm manner; Maintain complete knowledge of hotel features, services, attractions, amenities, locations and hours of operation; Assist guests with any plans or arrangements they require; Support Guest Experience department in managing online responses to reviews from all sources; Perform a variety of Concierge, Loyalty, & Guest Experience tasks