Job Details

Reporting directly to the Animal Services Assistant Manager, responsible for front-desk operations and customer service at the Williamson County Regional Animal Shelter (WCRAS). Level I of II in Animal Services Specialists.ResponsibilitiesPerforms front-desk reception and customer serviceProcesses intake of stray, owner-surrendered, community cats, and rabies-quarantine animalsReviews animal microchip data: may contact microchip company, veterinarian and/or registered pet owners to facilitate returnRecords documentation of animal health, behavior, medication, and vaccination statusReviews and processes applications and provides counseling for adoptions and fostersProcesses payments, issues receipt and balances a cash drawerPerforms data entry and maintains electronic documentation filesReceives and distributes deliveries of supplies and donationsPerforms janitorial duties to maintain the administrative areas of the shelterFollows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadershipPerforms special duties as assignedOrganization RelationshipsReports directly to – Animal Services Assistant ManagerDirect Reports – NoPhysical DemandsPosition involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions and standingPosition involves lifting and carrying of animals and equipment up to twenty-five (25) pounds, and exertion of up to twenty-five (25) pounds of force to move objectsAbility to hear and/or see alert cues regarding animal and staff securityEnvironmental FactorsWork is primarily indoors in an air‑conditioned environmentFrequent handling of animals, including contact with waste and bloodExposure to unpleasant smells and a noisy and wet environment associated with a shelterExposure to animals that are agitated or injured that may attempt to bite or scratchIrregular HoursFlexibility to work evenings, weekends, and holidays is a schedule requirementMay be deemed essential personnel for emergency situations at discretion of DirectorQualificationsHigh school diploma or equivalentOne (1) year of administrative experience, preferably in a customer-service roleOne (1) year cash-handling experienceLicenses and CertificationsRequired within thirty (30) days of employmentValid driver's licensePreferred QualificationsThree (3) years of administrative experience, preferably in a customer service roleExperience in animal behavior, health, or welfare fieldBilingual (Spanish)Employment TestingEmployment is contingent on passing any post-offer pre-employment screening as listed below:Criminal background check: YesMotor Vehicle Record check: YesDrug screening: YesPhysical exam: NoPsychological exam: NoAdditional: N/AWilliamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.Tobacco-Free Workplace Policy: Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.#J-18808-Ljbffr