Job Details

Job Category

Employee Success

About Salesforce

Salesforce is a leading AI CRM platform that empowers human and agent collaboration. The company is building an AI‑Native organization within Tech & Product and seeks a Head of AI‑Native Employee Success to prototype, test, and scale AI‑native workflows, redefining performance management, careers, and compensation.

Responsibilities

Executive & Stakeholder Engagement

• Serve as the primary ES partner to the leadership team of the new AI‑Native org within Tech & Product
• Run the executive operating cadence: weekly ship reviews, monthly capability syncs, and quarterly audits
• Build the C‑suite narrative linking talent interventions to AI product outcomes and translate experimental activity into defensible business impact

Strategic Clarity & Team Rhythm

• Own the operating cadence for the AI‑Native ES team, leading product‑led pods that build, test, and incubate new HR frameworks
• Align the team's sprint cadence with the AI‑Native org's milestones so talent deliverables amplify product milestones
• Replace traditional SLAs with outcome‑based measures and sunset underperforming programs

Cross‑Functional Initiative Leadership

• Build new talent products and package them into standard playbooks for broader adoption
• Pioneer models of compensation, performance, and organizational design that account for human and AI capacity
• Act as the bridge to legacy ES, leveraging existing systems while innovating on the frontier

Organizational Effectiveness

• Architect the AI‑Native ES function: pod structures, role profiles, and a hiring bar that blends org design, product management, and AI fluency
• Partner with engineering leaders to design AI‑native team structures, operating rhythms, and ways of working
• Apply rapid‑prototyping methods to internal operations for continuous improvement
• Cultivate a product‑led culture that empowers the team to pivot fast when experiments fall short

How We Expect You To Use AI

• Model the behavior you're building toward and be a daily, active AI user, leveraging tools such as Slack AI, Claude Code, Gemini, and Agentforce
• Use AI to compress the intelligence cycle and synthesize inputs from across the organization for clearer, faster decisions
• Accelerate executive communications by drafting and refining briefing documents with AI assistance
• Reinvent HR workflows with AI, designing agentic processes that reduce friction and rethink who or what performs the work
• Apply AI in cross‑functional problem solving, guiding legacy teams toward AI‑first thinking

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All hiring decisions are based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

In the United States, the compensation offered for this position depends on location, job level, and experience. The typical base salary range is $181,700 – $304,700 annually (or $218,100 – $332,600 annually in select San Francisco and New York City metropolitan areas). This range is base salary only and does not include bonus, incentive, equity, or benefits.