Job Details

City : Austin

State : Texas

Neos is seeking an AI & Data Analytics Program Manager for a long-term contract with our client in Austin, TX.

ONLY CANDIDATES LOCAL TO AUSTIN,TX WILL BE CONSIDERED-100% ONSITE
Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program.
HHSC IT is continuing to develop an HHS data integration hub under the Performance Management & Analytics System (PMAS).
This development effort will utilize an agile methodology based upon the approach currently in use at HHSC for the Performance Management & Analytics System (PMAS).
As a lead and member of the agile development team, the worker responsibilities may include:
serve as a senior program manager and a critical liaison between IT leadership and project sponsors at the Deputy Executive Commissioner (DEC) level, managing communications across technical and non-technical staff who are stewarding complex data curations across the Health and Human Services (HHS) departments and agencies. This role empowers HHS staff to effectively develop a data analytics program, up to and including the use of AI to synthesize and report accurate data for official, agency reporting and strategic decision-making. The ideal candidate has strong leadership and management skills, having a broad and deep understanding of HHS programs and data domains, with a strong history of BI/DW development projects, and exceptional communication abilities to bridge the gap between leaders and technologists across HHS, in the emerging context of AI.

Responsibilities:

Strategic Liaison and Translation
Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously.
Lead as technical program manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
Act as a primary point of contact for program staff with data needs for federal, state, and internal reporting.
Explain project findings and data limitations in simple, non-technical language to agency leadership and program staff.

AI Prompting and Data Synthesis
Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.
Develop a library of standardized prompts and query templates for common reporting needs.

Data Reporting and Visualization
Ensure project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.

Data Literacy and Training
Champion data literacy across the organization by planning and staffing AI training teams.
Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.

Collaboration and Problem-Solving
Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Required Qualifications

• 8+ years of experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation.
• 8+ years of experience explaining complex data initiatives in simple, non-technical language to end users and leaders at all levels.
• 8+ years of experience serving in a senior project management and/or data liaison role within complex data programs.
• 8+ years of experience collaborating with end users, performance analysts, and agency leadership to validate reports, presentations, and other program deliverables used for monitoring and official reporting.
• 8+ years of excellent communication, presentation, and interpersonal skills.
• 8+ years of experience using presentation and design tools such as PowerPoint and Visio.

• 5+ years of experience leading hybrid Agile and Waterfall projects, including sprint planning, epics, user stories, project plans, and related project artifacts.
• 5+ years of experience with Business Intelligence (BI) and Data Warehouse (DW) environments.
• 5+ years of experience serving as the primary point of contact for program areas requiring federal, state, and internal reporting.
• 5+ years of experience working in Health and Human Services or a similarly regulated environment with complex reporting requirements.
• 5+ years of experience with data governance and data quality principles.
• 5+ years of experience facilitating Scrum of Scrums and applying Scaled Agile Framework (SAFe) methodologies.
• 5+ years of experience overseeing the extraction, integration, and analysis of data from multiple complex internal and external data sources.
• 5+ years of experience partnering with business users, performance analysts, and IT leadership to create and validate dashboards, visualizations, and reporting solutions.
• 3+ years of experience leading performance management and analytics initiatives within a State of Texas agency.
• 2+ years of experience promoting data literacy through training and enablement programs for non-technical staff.
• 2+ years of experience mentoring and coaching staff with varying levels of data and analytics proficiency.
• Experience applying responsible AI practices and ensuring compliance with organizational AI governance standards