Job Details
Customer Service Manager - State Farm Agent Team Member
2026-07-07 State Farm Round Rock,TX
Description:
The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist.
The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.
QUALIFICATIONS:
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Darren & Stephanie Featherstone - State Farm Agents may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Free food & snacks
- Opportunity for advancement
The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist.
The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.
QUALIFICATIONS:
- Successfully passed Property and Casualty & Life and Health exams
- Exam financial assistance available
- Experience Supervising a Team or Leading Others
- Insurance Agency Experience preferred
- Proven Leadership, Sales, & Customer Service experience
- Strong organizational skills.
- Excellent communication and problem-solving abilities.
- Bi-lingual Spanish Preferred
- Driver of results
- Enthusiastic
- Winning Attitude
- Accountable
- Systems Driven
- Disciplined
- Coachable
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Darren & Stephanie Featherstone - State Farm Agents may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Georgetown, TX.
- We have over 50 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.