Job Details

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.What you'll be doing day to dayProvide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.Ensure physical shopping tools are filled at closing.Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.Address customer needs, resolve issues independently, and, when needed, escalates matters to a manager.Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.When supporting in Returns, ensure products and equipment are properly staged.When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.Together as a teamAt IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!BenefitsGenerous paid time off, holiday and sick timeWiselyPay – get earned wages up to two days earlyPaid parental leave (up to 16 weeks)KinderCare tuition discountRetirement and bonus plansCo-worker discount, meal deal, and referral bonusPet insurance programEducation assistance and learning programsSafety shoe reimbursement247 telehealth visitsDental and vision plansMedical and Rx plans (must work min. 20 hrs/wk)A fun and inclusive work environmentJob detailsJob type: Permanent, Part-time. Hours: 12-20 hours/week. Retail environment, must have open availability Friday-Sunday with weekday flexibility. Pay rate: $18.50.QualificationsPhysical demands: Lifting up to 50lbs and walking frequently.Working conditions: Outdoor 50% of the time.#J-18808-Ljbffr