Job Details

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott & White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The OR Scheduling Coordinator Clinic provides administrative support in physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring new hires.

Essential Functions of the Role

• Assists patient and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification, answering and responding to phone inquiries. Arranges follow-up visits and referral appointments.

• Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.

• Accepts payments for physician/clinic services according to established guidelines.

• Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.

• Schedules chemotherapy, medical infusions and office visits for patients.

Key Success Factors

• Previous experience in health care revenue cycle preferred.

• Good listening and communication skills with professional and respectful telephone etiquette.

• Able to operate basic office equipment (e.g., computer, fax, copier, scanner, and telephone).

• Able to multi-task.

• Able to maintain confidentiality.

• Excellent data entry, numeric, typing and computer navigation skills.

• Able to demonstrate precision and flexibility.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent

• EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.