Job Details

$20-$25/hour during training (first month), then $4,000-$6,000/month + performance bonusesSchedule:Weekends and events required; flexible weekdays (Mon-Thu hybrid)About Us:Claw Galaxy Austin is the newest evolution of our Galaxy family of entertainment centers — blending the thrill of claw machines, immersive VR, dance battles, and gachapon into one high‑energy arcade destination. We're part of the Galaxy Playland and Claw & Fun family, known for creating safe, fun, and visually stunning spaces where families and friends play together.Our Austin location focuses on older kids, teens, and families who love competition, prizes, and next‑level fun — from claw machine mastery to immersive VR experiences.We're looking for a hands‑on, bilingual (English/Spanish preferred) Arcade & VR Manager to lead our Austin team, elevate guest experience, and run operations like a pro.Key ResponsibilitiesTeam & LeadershipHire, train, and motivate part‑time staff for arcade, VR, and party operationsBuild a positive, accountable culture focused on service and funManage schedules and ensure consistent coverage, especially weekends and eventsCustomer ExperienceDeliver a safe, energetic, and inclusive atmosphere for teens, families, and gamersHandle feedback and resolve issues quickly with professionalism and warmthOversee party events, ensuring hosts are organized and guests feel specialOperations & Tech OversightOversee daily operations including machine functionality, prize redemption, safety checks, and cleanlinessManage arcade systems, VR equipment, and membership card technology (cross‑location compatible)Track inventory of prizes, tickets, and supplies to ensure smooth operationsMarketing & GrowthSupport local promotions, school partnerships, and eventsCollaborate on social media and in‑store campaignsHelp plan and execute grand opening, seasonal events, and local collaborationsFinance & ReportingMonitor daily sales and expensesAssist with gross income reporting and bonus‑based performance metricsHelp control operating costs while enhancing customer experienceWhat We OfferTraining month: $20–25/hourSalary + bonuses: $4,000–6,000/month + quarterly performance and holiday bonusesPaid time off: 10 personal days per year after 1 month; 1 week paid vacation after 1 yearEmployee family discounts for arcade play & eventsGrowth path: key holderRequirementsPrior management experience in arcade, retail, restaurant, or entertainment preferredHands‑on leader with strong communication and people skillsTech‑savvy — comfortable troubleshooting machines, POS, and membership systemsAvailable weekends and event daysPassion for creating a safe, energetic, and futuristic play experienceHow to ApplySend your resume and a short note about why you'd be a great fit to: clawgalaxyaustin@gmail.comMonday‑Thursday: 12 PM - 6 PMFriday: 12 PM - 6 PMSaturday: 11 AM - 6 PMSunday: 11 AM - 6 PM#J-18808-Ljbffr