Job Details
Client Service Specialist
2026-08-14 Spectrum Austin,TX
Description:
#LI-RW1
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you driven to lead and elevate sales teams within the healthcare industry? As the Manager, Vertical Market Sales, Healthcare at Spectrum Business, you will guide professionals in delivering networking, managed services and cloud solutions. This role connects you with key internal partners and healthcare markets, empowering you to shape Spectrum Business' growth in the sector and make a measurable impact on our business success.
How You'll Make an Impact
- Lead, supervise and motivate a sales team to boost productivity and surpass monthly sales and billing quotas
- Coordinate recruiting, training and ongoing development of sales professionals into a high-performing unit
- Conduct weekly sales meetings and individual reviews to monitor activities and drive account maintenance and acquisition
- Attend sales calls alongside representatives to support customer engagement and strategy
- Provide weekly sales summaries and reports to inform leadership and refine sales approaches
- Assign high-priority customers and develop business with significant long-term potential
- Execute special projects and pursue opportunities for long-term business growth
Working Conditions
- Office environment
- Travel up to 70%, primarily within area of responsibility
What You'll Bring to Spectrum
Required Qualifications
Skills
- Ability to read, write, speak and understand English
- Skilled at developing and executing strategic account plans customized for key prospects and customers
- Experienced in supervising teams and managing office procedures
- Ability to organize, implement and maintain sales goals
- Demonstrated history of leadership position/team lead in fast-paced environments requiring teamwork, flexibility, and change management
- Proven organizational development and business skills
- Conversant with technology and networking technologies
- Above-average business analysis skills using MS Office tools and Salesforce.com or similar CRM
- Ability to travel up to 70% of the time, primarily within area of responsibility
- Holds a valid and active state driver's license and maintains safe driving record
Preferred Qualifications
Education
- Bachelor's degree from a four-year college or university, or equivalent training, education and experience
Experience
- 5+ years enterprise-level account sales experience in the technology industry selling Ethernet, Cloud Services, High Speed Data, and Fiber Services, with a record of success managing assigned territory to achievement and over-achievement of quota
- 3+ years leadership experience in a competitive technology and cable sales environment with strong knowledge of Ethernet, Cloud Services, High Speed Data, Fiber Services and Fiber-Connected Networks
#LI-RW1
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.